Manage Access

Start with the workspace and person, then choose the resource and session scope; when work ends, check the session, assignment, and record separately. This index routes each task without repeating the procedures.

Workspace and people

• Manage workspaces: Covers creating and switching workspaces and accepting or declining invitations.
• Invite users: Explains sending, resending, and cancelling a workspace invitation.
• Manage user roles: Explains changing a member role within the assignable catalog.
• Manage user status: Explains suspending, reactivating, removing a member, and resetting resource assignments.
• Manage timed access: Explains creating, extending, and terminating time- or usage-bounded access.

Resources and access

• Connect a machine: Explains preparing and connecting a machine as a managed resource.
• Manage resources: Explains manual resource setup, detail updates, and lifecycle boundaries.
• Assign resources: Explains assigning an active member a resource, timed access, and session scope.

Sessions

• Start a session: Explains opening an assigned resource session and checking its start state.
• Manage session approvals: Explains reviewing, approving, extending, or denying a session request.
• Share a session: Explains a viewer join request, read-only launch, and access revocation.
• Close resource access: Explains ending active work and closing resource access.

Support and records

• Manage support tickets: Explains creating a ticket, adding context, following replies, and avoiding duplicates.
• Escalate a support ticket: Explains moving an open ticket into authorized support review.
• Review audit logs: Explains reviewing access, session, assignment, and closure events together.
• Manage notifications: Explains notification title, message, time, read state, and loading more rows.